The customer called to say they just need a new Yale cylinder on the front of their front door.
Looking at the back of the door they had this Yale (modal – number 1) lock.

Whenever we replace the Yale cylinder on the front of the door we always re-pin the internal cylinder lock in the handle of the lock body.
This helps the customer keep the property more secure as they can deadlock the handle to stop people from reaching in through the glass panel in the door and unlocking the door from inside while the customer is out.

If we wouldn’t have re-pinned the internal handle, the lock in it would now serve no purpose. The quality lock would then not be fully usable.

It takes extra time and effort to strip down the lock, but it gives us the edge as most people don’t go to this length.